Driver in immediate danger, theft in progress, or anyone hurt — that's a 911 call, not a form. IsoFreight routes to law enforcement after you submit, but 911 dispatches a unit now. Filling this form won't put a deputy on the road faster than dialing.
A missing driver is a 911 call for a person, not just a cargo case. Before anything else, tell us what you know about their status. If the driver is in immediate danger, hang up this form and dial 911 right now.
Best estimate is fine. UTC or local — whichever you have.
Reporting partySo LE can reach you even if the rest has to wait
Who's reporting this?
Goes on the document law enforcement reads, and gives them a callback number if the rest of the form has to wait. The form auto-saves on this device — your data is safe even if you close the tab.
Scope of the theftWhat's actually missing
Tell us what's gone.
The kind of theft determines the response. Cargo-only, trailer-only, and full-rig theft each call for different first moves.
For high-value branded goods (electronics, pharma): get the shipment-level serial / IMEI list from the shipper. Each device becomes a beacon.
Vehicle fingerprintWhat law enforcement looks for
Tractor and trailer details.
This is what goes into the NCIC entry and the ALPR query. Plates and VINs are non-negotiable — without them no roadside inspection can flag the unit.
Driver identificationWhat LE needs to run the welfare check
Driver details.
This information goes only to law enforcement. Do not accuse the driver in writing on any document outside official LE channels — use "suspected cargo theft / security escalation" language.
RouteWhere it was supposed to go
Origin, destination, planned route.
This anchors the corridor BOLO geographically. Don't trust the destination as the search direction — the cross-dock pattern says thieves often loop back toward origin, not forward toward delivery.
Last-known positionThe anchor of every search
Where was the truck last seen?
Be specific. ELD ping coordinates, last fuel stop with receipt timestamp, last weigh station, last camera. This is the center of the search radius — every priority zone is measured from here.
Most vendors have a stolen-unit emergency protocol. We'll include them in the LE call list.
Each tracker disable timestamp matters — multiple devices disabled within minutes is a strong "planned event" signal.
Commercial partiesWho needs to know inside 10 minutes
Broker, shipper, and insurance.
Whoever holds the contract on this load needs notification inside 10 minutes. Hiding it makes it worse — they have their own security teams and contractually-required notification timelines.
ReviewLast look before we generate the document
Look it over.
Once you generate the document, you can print it, save as PDF, and hand it directly to law enforcement. You can come back to this form at any time on this device — the data is saved.
Document generated. Print it, save as PDF, or email to your LE Lead.
IsoFreight
The national freight-fraud network
Case ID
IF-…
Generated —
Active Cargo Theft Report
Hand to law enforcement — read BOLO verbatim
Reporting party
Name / role
Company / MC
Callback phone
Driver
Status
Name
Cell
CDL
DOB
Hire date
Emergency contact
Last contact
Vehicle — tractor
VIN
Plate
Description
Vehicle — trailer
VIN
Plate
Description
Load
Theft scope
Commodity
Declared value
Piece / pallet count
Special handling
Route
Origin
Destination
Planned route
Last-known position
Location
Timestamp
ELD vendor
Trackers disabled
Commercial parties
Broker
Shipper
Cargo insurer
OEM security
BOLO — Read verbatim to dispatch
Call sequence — in parallel, by tier
Local LE at last-known location
Municipal PD if inside city limits, county sheriff if outside. Ask: NCIC entry on tractor AND trailer. Without NCIC, no roadside or LPR system can flag the unit.
Adjacent jurisdiction
If last-known is within ~60 minutes of a state line, also call the county / municipality on the other side. Same ask: NCIC entry both units.
State patrol — commercial vehicle enforcement
Both states if cross-line. Request LPR query on plate in both directions on every interstate radiating from last-known location, within the hour.
FBI field office — both last-known and origin coverage
Ask for the cargo theft coordinator by title. Federal hook: 18 USC 659 (theft from interstate shipment). DEA / ATF / FDA if commodity matches.
CargoNet — 888-595-2638
Theft alert into their LE communications platform. Non-members can file.
NICB — 1-800-TEL-NICB
Insurance crime SIU coordination.
State bureau of investigation
TBI / GBI / FDLE or state equivalent. Local LE or FBI loops them in.
ELD vendor — stolen-unit emergency protocol
If vendor is named above, call their 24/7 support with the case ID and request stolen-unit escalation on the active account.
What NOT to do
Do not pay the driver or authorize a fuel advance.
Do not keep calling the driver — preserve call logs as-is.
Do not wipe driver app sessions or ELD history.
Do not accuse the driver in writing — use "suspected cargo theft / security escalation."
Do not send employees to physically intercept.
Do not chase the truck yourself.
Search priority — give these to LE
Industrial corridor within 30 miles of last-known location — truck stops, cul-de-sacs, self-storage with trailer access, abandoned lots, cross-dock warehouses, low-camera fuel stops. 10-mile radius is the highest density.
Back toward origin — fence corridors near the origin metro. Classic move is back, not forward.
Toward the nearest regional fence hub — metros with major industrial / warehouse density.
Lateral routes — interstates perpendicular to the planned route.
Forward toward destination — LAST. Competent operators don't go this way.
Notify IsoFreight intake
This sends your report to the IsoFreight intake queue so a human can validate it by phone and route the LE-of-jurisdiction notification.
Pick the law-enforcement agency you want notified — usually the sheriff or PD covering the last-known location.
If you’re unsure, leave blank; intake will route during validation.